Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy, which is listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, first of all, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected by our IT systems automatically or with your consent when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or time the page was accessed). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your personal data?

You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

If you have any questions regarding this or other data protection issues, please feel free to contact us at any time at the address listed in the legal notice.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using cookies and so-called analytics tools.

You can find detailed information about these analytics programs in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website visits, and other data generated through a website.

The use of the hosting provider is for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

Execution of a Data Processing Agreement

To ensure that data is processed in compliance with data protection regulations, we have entered into a data processing agreement with our hosting provider.

3. General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note Regarding the Data Controller

The entity responsible for data processing on this website is:

Syspost AG
Alte Winterthurerstrasse 42
CH-8304 Wallisellen

Phone: +41 (0)44 883 25 00
Email: info@syspost.ch

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)( E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS RELATED TO YOUR SPECIFIC SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) OF THE GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED FOR DIRECT MARKETING PURPOSES, THEN YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).

Right to File a Complaint with the Competent Regulatory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Access, Deletion, and Correction

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin, and its recipients, as well as the purpose of data processing; and, if applicable, the right to have this data corrected or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Right to Restriction of Processing

You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification process, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data erased.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being erased.
  • If you have filed an objection under Article 21(1) of the GDPR, a balancing of your interests against ours must be conducted. As long as it remains unclear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data—other than for storage purposes—may be processed only with your consent or for the purpose of asserting, exercise, or defense of legal claims; to protect the rights of another natural or legal person; or for reasons of a substantial public interest of the European Union or a Member State.

4. Data Collection on This Website

Cookies

Our website uses so-called “cookies.” Cookies are small text files that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies are used to analyze user behavior or display advertisements.

Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain features you have requested (functional cookies, e.g., for the shopping cart feature), or to optimize the website (e.g., cookies for measuring website traffic) are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Article 6(1)(a) of the GDPR); consent may be revoked at any time.

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.

If cookies from third parties or for analytical purposes are used, we will inform you separately about this in this Privacy Policy and, if necessary, request your consent.

Edit Cookie Settings

Cookie Consent with Borlabs Cookie

Our website uses cookie consent technology from Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this consent in compliance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter “Borlabs”).

When you visit our website, a Borlabs cookie is stored in your browser to record the consents you have given or any revocations of those consents. This data is not shared with the provider of the Borlabs cookie.

The collected data will be stored until you request that we delete it, delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. For details on how Borlabs handles data processing, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

Borlabs’ cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1), first sentence, subparagraph (c) of the GDPR.

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser Type and Browser Version
  • Operating system used
  • Referrer URL
  • Hostname of the connecting computer
  • Time of the server request
  • IP address

This data is not combined with data from other sources.

This data is collected pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technically flawless display and optimization of its website—to this end, server log files must be collected.

Contact Form

If you submit inquiries to us via the contact form, we will store the information you provide in the inquiry form—including the contact information you provide there—for the purpose of processing your inquiry and in case we have follow-up questions. We will not share this information without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of precontractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that such consent has been requested.

The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Inquiries by email, phone, or fax

If you contact us by email, phone, or fax, we will store and process your inquiry—including all personal data contained therein (name, inquiry)—for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of precontractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that such consent has been requested.

The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

Registration on this website

You can register on this website to access additional features. We use the information you provide solely for the purpose of providing the specific offer or service for which you have registered. The required information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes—such as changes to the scope of our offerings or technically necessary changes—we will use the email address you provided during registration to notify you.

The data entered during registration is processed for the purpose of fulfilling the user relationship established by the registration and, where applicable, to initiate further contracts (Art. 6(1)(b) of the GDPR).

We will store the data collected during registration for as long as you remain registered on this website; it will then be deleted. Statutory retention periods remain unaffected.

5. Analytics Tools and Advertising

Matomo (formerly Piwik)

This website uses the open-source web analytics service Matomo. Matomo uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. To this end, the information generated by the cookie regarding your use of this website is stored on our server. The IP address is anonymized before being stored.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies and the use of this analytics tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be revoked at any time.

The information generated by the cookie regarding the use of this website will not be disclosed to third parties. You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent.

If you do not consent to the storage and use of your data, you can disable it here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. You will need to reactivate the opt-out setting the next time you visit this website.

6. Newsletter

Newsletter Information

If you would like to subscribe to the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected, or is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.

The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time—for example, by clicking the “Unsubscribe” link in the newsletter. The lawfulness of any data processing that has already taken place remains unaffected by this revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, at which point it will be deleted from the newsletter distribution list. Data that we have stored for other purposes remains unaffected by this.

After you unsubscribe from the newsletter mailing list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on the retention of data on the blacklist. You may object to the storage of your data if your interests outweigh our legitimate interests.

7. E-commerce and Payment Providers

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, substance, or modification of the legal relationship (master data). This is done on the basis of Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user for it.

The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

8. Our Own Services

Handling of Applicant Data

We offer you the opportunity to apply for a position with us (e.g., by email, mail, or via our online application form). Below, we provide information about the scope, purpose, and use of your personal data collected as part of the application process. We assure you that the collection, processing, and use of your data are carried out in accordance with applicable data protection laws and all other legal requirements, and that your data will be treated as strictly confidential.

Scope and Purpose of Data Collection

If you submit an application to us, we will process your associated personal data (e.g., contact and communication information, application documents, notes taken during job interviews, etc.) to the extent necessary to make a decision regarding the establishment of an employment relationship. The legal basis for this is Section 26 of the BDSG-neu under German law (initiation of an employment relationship), Article 6(1)(b) of the GDPR (general pre-contractual processing), and—provided you have given your consent—Article 6(1)(a) of the GDPR. You may withdraw your consent at any time. Your personal data will be shared within our company exclusively with those individuals involved in processing your application.

If your application is successful, the data you submitted will be stored in our data processing systems in accordance with Section 26 of the New Federal Data Protection Act (BDSG-neu) and Article 6(1)(b) of the General Data Protection Regulation (GDPR) for the purpose of administering the employment relationship.

Data Retention Period

If we are unable to offer you a position, if you decline a job offer, or if you withdraw your application, we reserve the right to retain the data you have provided, based on our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the conclusion of the application process (rejection or withdrawal of the application). Afterward, the data will be deleted and the physical application documents will be destroyed. Retention serves, in particular, as evidence in the event of a legal dispute. If it becomes apparent that the data will be required after the 6-month period has expired (e.g., due to an impending or pending legal dispute), the data will not be deleted until the purpose for its continued retention no longer applies.

Data may also be retained for a longer period if you have provided the appropriate consent (Art. 6(1)(a) of the GDPR) or if statutory retention requirements prevent its deletion.

Inclusion in the Candidate Pool

If we do not offer you a position, we may add you to our candidate pool. If you are added to the pool, all documents and information from your application will be transferred to the candidate pool so that we can contact you if suitable openings arise.

Inclusion in the applicant pool is based solely on your explicit consent (Art. 6(1)(a) of the GDPR). Providing consent is voluntary and has no bearing on the ongoing application process. The data subject may withdraw their consent at any time. In this case, the data will be permanently deleted from the applicant pool, unless there are legal grounds for retaining it.

Data from the applicant pool will be permanently deleted no later than two years after consent is granted.